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Holiday Welcome Offer ✦ Enjoy 10% off your first order with code HELLOWEVE at checkout.
Holiday Welcome Offer ✦ Enjoy 10% off your first order with code HELLOWEVE at checkout.

Shipping policy

    WEVE’S DELIVERY OPTIONS:

    • Ontario & Quebec: Free shipping on orders of CAD $85 or more (before applicable taxes).
    • All Other Provinces: Free shipping on orders of CAD $99 or more (before applicable taxes).
    • A flat shipping rate of CAD $14.99 applies to orders below the applicable free shipping threshold.
    • Estimated delivery time is 3–11 business days after your order has been processed.
    • Certain regions within Canada may not be eligible for standard shipping or free shipping.
    • Initial shipping charges are non-refundable.

    ADDITIONAL INFORMATION:

    • Please allow 2–3 business days for order processing.
    • Orders are processed Monday through Friday, excluding statutory holidays.
    • Processing and delivery times may be longer during holidays, peak periods, or due to circumstances beyond our control.

    FREE SHIPPING RESTRICTIONS:

    Free shipping does not apply to large and/or heavy items.

    Certain regions within Canada may be excluded from the Free Shipping Policy due to carrier limitations or higher shipping costs.

    WEVE Inc. reserves the right to exclude certain regions and items from the Free Shipping Policy. Items that do not qualify for free shipping will be clearly marked as “Excluded from Free Shipping.”

    Returned to Sender / Refused Shipments

    • Orders refused or deemed undeliverable by carriers will be returned to our warehouse. All packages returned to our warehouse will be treated as returns. Refunds (after deducted the return shipping charge) will be issued in the same form of payment as the original purchase. Customer will be responsible for all shipping charges.

    ADDITIONAL INFORMATION:

    • All online orders need 2-3 days to processed and delivered during Monday - Friday, expect for national holidays. Be aware that orders may experience longer processing and delivery time during holidays.
    • Orders placed on weekends or holidays will be processed the next business day.
    • Customers MUST agree that the shipping address is accurate, otherwise WEVE is not liable to loss.

    • All return shipping costs are the responsibility of the customer. We are not liable for any loss or damage to items during return shipping. 

    • All orders are subject to availability and credit authentication.

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